The NJOY cigarette NCIG model is getting some mixed reviews which tend to be more positive than negative. One of the biggest strengths of the product you will read about in this review is a 2-hole atomizer that cranks out a ton of smoke vapor but may die early in its life if you get a bad one. Fortunately the company’s good customer service compensates quickly replacing atomizers under warranty as well as selling spares over the phone.
Now that this electronic cigarette is available online not only through their own web-site, but also through a mass retail chain big box store web site, people are really starting to take this electronic cigarette more seriously as an alternative to smoking in the United States.
NJOY started selling this electronic cigarette primarily to U.S. customers and is now partnered with a company specializing in warehousing and distribution which has allowed them to slash prices on all of their products. The NJOY cigarette is also now available to the European Union, through the NJOY International web site.
NJOY’s pen style (NCIG model) electronic cigarette was part of the company’s original product offering and remains part of their line even after the recent price cut and expansion in their product line which now includes a mini electronic cigarette.
I feel obligated to tell you that this review may be biased because, if you read other posts on the site, you will see that NJOY is the brand that I use at the time of this post. At the moment this is just a personal preference and I am very open to trying and using other brands. So far I am just satisfied with this electronic cigarette and I haven’t found anything that I think is better for me in the U.S.A.
I will be objective as possible in this review though so that you can have the best chance finding the best brand and model for you.
NJOY Cigarette Review:
- Manufacturer / Supplier: NJOY
- Country: U.S.A.
- Model: NCIG
- Style: Pen-Style
- Starter Kit Price: $74.99
- Cartridge Price (5-Pack): $13.33* (if you buy 2 and get 1 free on auto refill program)
- Number of flavors: 5
- Nicotine Levels Offered: High, Medium, Low, Zero
Starter Kit Contents:
The NJOY electronic cigarette, battery charger, 2 lithium batteries, 4 nicotine cartridges (tobacco flavored 1 ea.: zero, low, medium, high), instruction manual (not shown), wallet info card (not shown).
Poor 1 – 2 – 3 – 4 – 5 Excellent
- Ratings and Score:
- Batteries and Charger: 4.0
- Atomizer: 2.5
- Cartridges: 3.5
- Construction / Quality: 4.0
- Cost: 3.5
- Overall: 3.5 (Above Average)
Cartridge Rating = 3.5
NJOY cigarette cartridges come 5 in a pack. Four levels of nicotine concentration are offered: high (18mg Nicotine), medium (12mg), low (6mg) and zero (0mg). Cartridge flavors offered at the time of this review are tobacco, menthol, vanilla, strawberry, and apple. Myself and others have noticed that NJOY’s tobacco flavored cartridge has a very good flavor and is also very smooth with little harshness at all.
The NJOY cigarette cartridges should last almost as long as 20 traditional cigarettes, but this will depend on the smoking habits of the individual using it. The selection of cartridge flavors is about average with 5 different flavors. The “high” cartridge does contain 18mg for those who want a nicotine hit stronger than light cigarettes.
The biggest factors driving the above average score in this review category are the 18mg of nicotine offered at the “high” level and the above average tobacco flavored cartridges. If NJOY expands the number of flavors offered it would deserve an excellent score in this area, but at least NJOY is consistent offering the same flavors for all nicotine levels.
Atomizer Rating = 2.5
The NJOY cigarette NCIG model uses a 2-hole atomizer which does produce a lot of smoke vapor.
As mentioned in the review summary NJOY may be experiencing problems with the supply of this component although they did recently update the atomizer that comes with their starter kit. This problem seems less frequent with NJOY than other brands but if you get a faulty one it could cut out in the first month or so. NJOY has good customer service though and will replace it right away if this happens.
Once you have a good atomizer it should last a lot longer as this atomizer problem is NOT chronic. You can reportedly buy a spare atomizer over the phone although I haven’t needed to do this.
I also want to emphasize that the NJOY cigarette produces a lot of smoke vapor which may make it worth chancing an exchange with customer service.
Batteries & Charger Rating = 4.0
The tip on the NCIG battery has an orange light / LED on the tip. The starter kit does come with 2 batteries so you will have another battery to use while the other is charging. A DC car adapter can be purchased separately so that the charger can be used in a car, but does not come with the starter kit.
Batteries and chargers definitely qualify for an above average score in this review catagory. This will vary depending on the individual but new NJOY battery lasts longer than a day for most smokers which is about 2 times longer than many other brands. Recharging is also very fast taking between 1-2 hours.
I haven’t heard any complaints of batteries that are dead on arrival or other problems plaguing other brands of electronic cigarettes.
The only reason the NCIG battery does not get an excellent rating is the orange tip. Unfortunately it looks too realistic slowly glowing on and off as you take a drag just like a real cigarette! This shouldn’t be a problem for most people but some bars and restaurants may still frown on this level of realism because it may cause other customers to light up real cigarettes since most people are still don’t know that the electronic cigarette does NOT violate smoking bans.
The ideal thing for the company to do would be to give its customers an option of purchasing a battery with a non-standard color tip such as blue or green.
Construction / Quality Rating = 4.0
The cartridge, vapor chamber and battery all come together well and are comfortable to hold.
The NJOY cigarette is offered in three different colors black, white, and burgundy. The finish on the white and burgundy is the same and is a very glossy almost lacquered finish that is very high quality and extremely durable. The black graphite model has a matte finish that is high quality but may be a little less durable. After several days of careless handling I did manage to chip a fleck of paint off of the black graphite battery finish.
The finish on the battery and atomizer chamber was an exact match on all three colors.
Cost Rating = 3.5
For U.S. customers the pricing on the NJOY cigarette starter is pretty good. Similar brands are cheaper outside the U.S. but after shipping the cost would be the same or more for U.S. customers and not worth dealing with customer service outside the U.S. The NCIG is a good bang for your buck considering the quality of the product and the customer service. Also, the starter kit comes with 4 cartridges at different strengths making it easy to figure out what strength refill to buy without purchasing a lot of extra cartridges.
Refill cartridges are slightly overpriced compared to other brands even if you are on the automatic refill program. On the automatic refill program cartridges are buy 2 and get the 3rd free.
Despite cartridge prices being a few dollars higher than the average the automatic refill program is a value add in terms of time saved and the quality of the product and customer service makes up for any short-comings here.
Style and Extra Features
The NJOY cigarette NCIG model is offered in gloss white with black trim, gloss burgundy with gold trim and matte black with black trim. All three colors and finishes look good and gives a customer 3 great styles to choose from. You may even be able to mix replacement batteries with different vapor chamber colors producing something you like more.
As mentioned previously in the review the batteries are tipped with orange lights that very accurately simulate the glowing ember on the end of a real cigarette. While it would be nice to have the option of having a different color on the lighted tip to eliminate confusion, NJOY does provide double sided business card sized information card to help a person explain what NJOY is and why it is not affected by smoking bans.
I do not know of any other brands other than the NJOY cigarette that provides an information card that can be used in this manner but it should help tremendously as electronic cigarettes are currently so new that most people haven’t even heard of them yet and will require some explanation until they read this review!